PLUR Market LLC ("PLUR Market," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use PLUR Market, including www.plurmarket.com and related marketplace services.
PLUR Market LLC is based in Palm Beach County, Florida and currently operates its marketplace within the United States.
Please read this Privacy Policy carefully. If you do not agree with the practices described in this Privacy Policy, please do not use PLUR Market.
PLUR Market is intended only for individuals who are 18 years of age or older.
Individuals under the age of 18 are not permitted to create or use a PLUR Market account. Our marketplace and services are not directed toward children.
We do not knowingly collect personal information from children under 13. If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law. If you believe a child has provided personal information to PLUR Market, please contact us at [email protected].
We may collect information that you provide directly to PLUR Market, information generated through your use of the marketplace, and certain information collected automatically when you access our website.
Account Information
When you create or maintain an account, we may collect information such as your name, email address, account type, contact information, and other information necessary to create and manage your account.
Transaction Information
When you buy, sell, or trade merchandise, we may collect and maintain information related to the transaction, including order information, merchandise details, transaction amounts, shipping information, tracking information, transaction status, and communications related to the transaction.
Listings and Marketplace Content
Sellers and traders may provide listing descriptions, photographs, item details, condition information, pricing information, trade information, and other marketplace content.
Communications
We may collect messages and communications sent through PLUR Market or communications you send to our support team, including questions, customer service requests, reports, and transaction-related communications.
Support and Dispute Information
If you contact us regarding Buyer Protection, shipping, a dispute, a Protected Trade, fraud, or another marketplace issue, we may collect photographs, transaction records, messages, shipping information, packaging photographs, descriptions of the issue, and other information reasonably necessary to review and resolve the matter.
Automatically Collected Information
When you access our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location derived from IP address, access times, and other information about how you interact with our website. This information may be collected through cookies, log files, and similar technologies.
PLUR Market uses third-party payment services, including Stripe, to process marketplace payments and Seller payouts.
Sellers may be required to provide Stripe with personal, identity, financial, banking, tax, or other information required to establish and maintain their payout account. Buyers may also provide payment information to Stripe or another payment processor when completing a purchase.
Payment and banking information submitted directly to Stripe or another payment provider is handled according to that provider's privacy practices and security procedures. PLUR Market may receive transaction information, payment status, payout status, account identifiers, or other information necessary to operate the marketplace without receiving or storing all of the underlying financial account information provided directly to the payment provider.
We may use information we collect to:
We may share personal information when reasonably necessary to operate PLUR Market, complete transactions, provide marketplace services, protect our users, or comply with legal obligations.
This may include sharing information with:
Information may also be shared with another party to a marketplace transaction when reasonably necessary to facilitate that transaction, shipping, a Protected Trade, a dispute, or another marketplace process. We seek to limit such information to what is reasonably necessary for the applicable purpose.
PLUR Market does not sell personal information to third parties for money. If our practices materially change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
PLUR Market and service providers that support our website may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, understand website usage, improve performance, provide security, and support marketplace functionality.
Cookies are small files stored on or associated with your device. Some cookies may be necessary for website or account functionality, while others may help us understand how visitors use PLUR Market.
Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may prevent some portions of PLUR Market from functioning properly.
PLUR Market transactions may require collection and use of shipping information, including recipient names, mailing addresses, shipment information, and tracking information.
Shipping information may be provided to shipping software providers, carriers, Sellers, or other parties involved in fulfillment when reasonably necessary to create shipping labels, transport merchandise, provide tracking, complete delivery, process returns, investigate shipping problems, or administer a Protected Trade.
When users participate in PLUR Market Protected Trades, we may collect additional information necessary to review, approve, administer, verify, and complete the trade.
This information may include:
This information may be used to confirm the agreement between traders, process applicable fees and shipping, verify merchandise, investigate problems, prevent fraud, and complete the Protected Trade process.
If you submit a Buyer Protection claim, shipping claim, transaction dispute, or other marketplace complaint, PLUR Market may collect and review information reasonably necessary to investigate the issue.
This may include listing information, photographs, messages, transaction records, tracking information, payment information, packaging photographs, proof of value, descriptions, statements from the parties, and other relevant evidence. Information may be shared with payment processors, carriers, insurers, service providers, or other appropriate parties when reasonably necessary to investigate or resolve the matter.
We may use account, transaction, device, payment, shipping, communication, and other relevant information to detect, investigate, prevent, and respond to suspected fraud, counterfeit merchandise, account abuse, payment fraud, policy violations, unauthorized access, marketplace manipulation, or other activity that may threaten PLUR Market or its users. We may retain information relating to fraud, account enforcement, or marketplace abuse where reasonably necessary to protect the marketplace, enforce our policies, comply with legal obligations, or prevent a person from circumventing an account restriction or termination.
If you subscribe to a PLUR Market newsletter or otherwise choose to receive promotional communications, we may use your contact information to send marketplace news, announcements, promotions, and other marketing communications.
You may unsubscribe from promotional email communications by using the unsubscribe option included in those messages. Unsubscribing from marketing communications does not prevent PLUR Market from sending necessary transaction, account, security, shipping, policy, or other service-related communications.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating accounts, completing transactions, providing customer support, maintaining transaction records, resolving disputes, preventing fraud, enforcing marketplace policies, satisfying accounting or tax requirements, complying with legal obligations, and establishing or defending legal claims. Retention periods may vary depending on the type of information and the reason it was collected.
PLUR Market uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no website, electronic transmission, storage system, payment system, or method of transmitting information over the Internet can be guaranteed to be completely secure. Accordingly, while we work to protect personal information, we cannot guarantee absolute security.
If PLUR Market becomes aware of a security incident involving personal information, we may investigate the incident, take reasonable steps to contain and remediate it, and provide notices to affected individuals, regulators, law enforcement, or other parties when required by applicable federal or Florida law.
Depending on applicable law and the circumstances, you may have rights or choices regarding certain personal information we maintain about you. These may include the ability to request access to certain information, request correction of inaccurate information, request deletion of certain information, withdraw consent where processing is based on consent, or opt out of certain communications.
Privacy rights vary by jurisdiction and may be subject to legal exceptions. For example, PLUR Market may need to retain certain transaction, tax, accounting, fraud-prevention, dispute, account-enforcement, or legal records even after a deletion request.
To submit a privacy-related request, contact [email protected]. We may need to verify your identity before fulfilling certain requests.
PLUR Market LLC is based in Florida and handles personal information in accordance with applicable Florida and federal privacy, security, and data-protection requirements.
Florida privacy laws may provide certain rights or impose certain obligations depending on the nature and size of a business, the type and amount of information processed, and other statutory requirements. Where an applicable Florida privacy law grants you a right that applies to PLUR Market, we will honor that right as required by law.
PLUR Market relies on third-party providers to operate portions of the marketplace. These may include payment processors, shipping services, marketplace technology providers, hosting providers, email services, and other technology or business service providers.
Our website may also contain links to websites or services operated by third parties. PLUR Market is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage users to review the privacy policies of third parties before providing personal information directly to them.
If PLUR Market LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate protections.
We may preserve, use, or disclose information when we reasonably believe doing so is necessary to comply with applicable law, regulation, legal process, court order, or lawful governmental request; protect the rights, property, or safety of PLUR Market or another person; investigate or prevent fraud or illegal activity; enforce our agreements and policies; or establish, exercise, or defend legal claims.
PLUR Market is an 18+ marketplace.
PLUR Market is not intended for individuals under 18 years of age, and individuals under 18 may not create or use a PLUR Market account.
We do not knowingly collect personal information from children under 13. If a parent, guardian, or other person believes that a child has provided personal information to PLUR Market, please contact us at [email protected] so we can review the matter and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes to our marketplace, technology, service providers, business practices, or legal requirements. When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page. We may provide additional notice of material changes when appropriate or required by applicable law.
If you have questions, concerns, or requests regarding this Privacy Policy or PLUR Market's privacy practices, please contact us:
PLUR Market LLC
Palm Beach County, Florida
Email: [email protected]
Website: www.plurmarket.com
By using our website, you acknowledge this Privacy Policy and our practices regarding the collection, use, disclosure, and handling of information as described above.